Why Was I Charged?

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Why Was I Charged?

CogniTune™ is a subscription service much like Amazon Prime, as outlined in our terms of service. If you signed up for our free trial and did not cancel before the 14-day trial period expired, you were enrolled in our premier members club. As a member, we automatically send you monthly refills of CogniTune™ until you elect to cancel our service. This way you get a steady supply of the most powerful nootropic on the planet to help you take back control of your days.

If you did not intend to sign up for our premier members club, don’t worry! We’ll gladly refund your money as long as it’s within 30 days of the charge. Just drop us a line through our contact page and we’ll process your request.

Here’s What You Need to Know

If you want a refund, do not open your package of CogniTune™.

When your package arrives, write “RTS” on the shipping label in large bold letters. Do not cover up or cross off anything on the shipping label. This way your bottle(s) of CogniTune™ can be returned free of charge.

Be sure to return the package within 30 days of the charge to qualify for a full refund of your purchase.

Once we receive your unopened bottle(s) of CogniTune™, we will begin processing your refund. Refunds take approximately one week to process.

If you have any additional questions pertaining to your order cancellation, you can email us at orders@cognitune.com. Otherwise, please visit our contact page for any other inquiry.

Have Questions?

Take a look at our frequently asked questions for more information on our product.

Need a Bulk Order?

Drop us a line on our contact page and let us know how many bottles you need.

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