CogniTune™ Terms of Service

Welcome to cognitune.com. This website is owned and operated by CogniTune, LLC. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

Affiliates are bound to the terms of service found here.

This agreement is in effect as of May 09, 2016.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Purchase Authorization

By purchasing CogniTune™, the Purchaser warrants that they are authorizing CogniTune, LLC to charge their credit card or bank account for the full amount of their purchase. Furthermore, the Purchaser is warranting that they are the person listed as an authorized user on the credit card and/or bank account. If the Purchaser’s name is not listed on the account as an authorized user, by providing the payment information, the Purchaser is warranting that they have full permission from the authorized/responsible party to use the authorized/responsible party’s payment information, even if the responsible party is unaware of this particular purchase or the Purchaser has exceeded the purchasing authority. The Purchaser is responsible for compliance with this agreement and assumes all risk in the event that sharing access to such payment method limits any protection offered by the payment method provider.

Trial Period Overview

When placing an order for a free trial of CogniTune™, the purchaser must pay the ‘Grand Total’ amount for CogniTune, LLC to send the trial supply. CogniTune™ is absolutely free to try for 14 days. Please allow up to 3–5 business days after order processing for you to receive the trial capsules. CogniTune, LLC considers the end date for your trial period to be 19 days after you place your initial order. A true 14-day trial supply will be shipped consisting of (28) twenty-eight capsules. If you like how CogniTune™ helps you, no further action is necessary – you’ll be enrolled in our Premier Members Club automatically. Our Premier Members will receive a fresh supply of CogniTune™ each month until membership is canceled.

At the end of the trial period, you’ll be charged $49.97 for (1) one bottle, plus any recurring shipping costs. Any recurring orders of CogniTune™ will be shipped to the same address as specified for the trial. If for any reason you decide CogniTune™ is not for you, email orders@cognitune.com anytime during your 14-day trial period to cancel with the word “Cancel” or “Cancelation” inside the email. You may cancel at any time.

If you decide to keep the product, you will receive a fresh supply of CogniTune™ approximately every 30 days at the same low price of $49.97 for (1) one bottle, plus any recurring shipping costs. The card used to place your initial order will be billed when a new order is shipped to you. Prepaid cards are not accepted. By entering and submitting your account information, you agree to the terms and conditions and authorize CogniTune, LLC to charge your credit card at the end of the 14-day trial as well as each monthly shipment on the terms described above.

Cancellation Policy

You are under no obligation to buy and may cancel at any time. You can cancel anytime by logging into your account and clicking “Cancel Subscription” button, or by emailing us at orders@cognitune.com with the word “Cancel” or “Cancellation” in the subject line.

Return / Refund Policy

30 Day Guarantee

Price of the product, shipping, and processing fees are fully refundable if first-time bottle(s) get sent back within 30 days of purchase. The bottles must be unopened, in the original packaging for the refund to be processed. Proof of original purchase is required. Bottles that are opened and all sales after the first 30 days from shipment of the first bottle(s) are final. To request a return processing number, please contact orders@cognitune.com with your full name, shipping address, and the email used when purchasing your product.

90 Day Double Your Money Back Guarantee

Price of the product, shipping, and processing fees are fully refundable at (2x) two times the amount paid when the customer uses CogniTune™ as recommended by us for a 90 day period following the 14-day free trial. To request a return processing number, please contact orders@cognitune.com with your full name, shipping address, and the email used when purchasing your product. You must be over 18 years of age to qualify for the refund. The refund cannot be processed before the 14-day trial period and (3) three full months of product use have elapsed. No more than (1) one double your money back refund can be issued to a single credit card. Only (1) one double your money back refund can be issued per household. All other refunds for a single address must meet the eligibility requirements of our 30-day guarantee listed above. Once (4) four months have elapsed since the completion of the 14-day free trial, you are no longer eligible to receive a refund. No more than a (+3) plus three improvement can be shown in (2) two of the (4) four categories on any given day in the CogniTune™ Daily Log. The downloadable log asks you to rate daily performance in the categories of: Focus, Energy, Memory, and Mood.

The following documentation / items must be mailed in for the refund to be processed:

  • A printed out copy of the original order summary and shipment confirmation sent to your email.
  • A scanned copy of your driver’s license to verify customer information.
  • (3) Three empty bottles of CogniTune™.
  • The completed CogniTune™ Daily Log. Download it here.

Send all required documents to:
CogniTune, LLC
450 Lexington Ave, FL 2
New York, NY 10017-9998
ATTN: Returns

Health Disclaimer

The statements made on this site have not been evaluated by the FDA. Products sold by CogniTune, LLC are not intended to diagnose, treat, cure, or prevent any diseases. If you are pregnant, nursing, taking medication or have a history of heart conditions consult with a physician before using any of our products. CogniTune, LLC products are not a suitable replacement for prescription medications and should not be used as a substitute. Results may vary between individuals.

Blog Content

We do not condone the use of prescription medications for off-label use. Always consult a doctor or physician before using prescription drugs. The articles written on this site are for educational purposes only. We do our best to research topics and present only well-studied information from reliable sources, though factual inaccuracies are possible.

Age Requirements

CogniTune, LLC websites are not targeted or intended for the use of any person under the age of 18. By entering this site you represent and warrant that you are above the age of 18. You further warrant that you have not previously been barred from entering this site or have previously engaged in unlawful conduct while on this site and have full power and authority to enter into these Terms.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account(s).

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
Iii. Contains any type of unauthorized or unsolicited advertising;
Iiii. Impersonates any person or entity, including any cognitune.com employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of CogniTune, LLC, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.

i. You agree to indemnify and hold harmless CogniTune, LLC and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Privacy

Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

i) The use of our Resources will meet your needs or requirements.
ii) The use of our Resources will be uninterrupted, timely, secure or free from errors.
iii) Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
iv) Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
v) No information or advice, whether expressed, implied, oral or written, obtained by you from CogniTune, LLC or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. CogniTune, LLC will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, our product, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights / Trademarks

All content and materials available on cognitune.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of CogniTune, LLC, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by CogniTune, LLC.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website, our product, and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources or products we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

This website is controlled by CogniTune, LLC from our offices located in the state of Arizona, United States. It can be accessed by most countries around the world. As each country has laws that may differ from those of Arizona, by accessing our website, you agree that the statutes and laws of Arizona, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in Arizona. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Guarantee

Unless otherwise expressed, Cognitune, LLC expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.

Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

https://www.cognitune.com
CogniTune, LLC
450 Lexington Ave, FL 2
New York, NY 10017-9998
United States
support@cognitune.com

Have Questions?

Take a look at our frequently asked questions for more information on our product.

Need a Bulk Order?

Drop us a line on our contact page and let us know how many bottles you need.

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